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Site-Specific Training, Customized Training, and EDD/Template Training

Reasons

When we create a template or an EDD/DTD for a client, we recommend training the writers how to use the formats or elements. Aside from saving time, a template training course can ensure that formats are used properly and that writers know how to use the customized solutions.

Template training is also useful to train new writers how to use existing templates and EDDs. One of our clients told us that prior to having a template training course, their most experienced user would sit down with new writers and tutor them, sometimes for up to a month!

In an ideal world, new hires would be experienced enough to know how to use existing templates without any training. While this is unrealistic for even the most experienced FrameMaker users, it is impossible for users who have never used FrameMaker to sit down with the manual and the template and create documents that conform to style guidelines.

All of our customized training courses are self-paced; thus, they can be used by the user sitting alone at a workstation or led by our instructors. Of course, the advantage of having an instructor present the material is that the user can ask questions, especially when we have created the templates. The advantage of having self-paced training material is that new users don’t have to wait until there are enough people to justify having our instructors come to your site and conduct a class.

Our rates for customized training vary depending on the length and complexity of the course and whether we create the template/EDD or use an existing one.

Costs

Contact us for rates.

Scheduling

This course can be scheduled for any time, even weekends.

Instructor

Doug Martin is an Adobe Certified Instructor in FrameMaker 7 with seventeen years experience as a technical writer, and as a FrameMaker consultant and trainer. Currently, Doug is writing the third volume in the Foundations of FrameMaker series, FrameMaker Tectonics.

Location

We conduct this type of course at your site. If your facility does not have a room that can be used as a training room, we can conduct this course at a nearby training facility.

Customized Curriculum

Do you need your users to learn a specific set of tasks? Do you have a complex workflow that needs to be taught to new users? We can create a custom course to teach your users how to do any process in FrameMaker or structured FrameMaker.

We have created customized lessons for Xerox, Lockheed-Martin, A-dec, and JRL Enterprises.